The clinic had a new booking portal and the usual mix of front-desk PCs. When the portal froze or a station would not print a form, they had no one to call except a friend who might be free.

We took ongoing support for the app and the machines that run it: logins, printers, booking errors, and “the page will not load.” We already knew the setup, so most issues were fixed the same day without cancelling patients.

They have one number for the software and the desk computers that depend on it.